Privacy policy

IMPORTANT LEGAL INFORMATION

Your trust and the protection of your privacy are important to us, which is why we take the issue of data protection seriously and take organizational and technical measures to ensure appropriate security. Naturally, we train all our employees accordingly.

In this privacy policy, we, the companies Ginesta Immobilien AG and Ginesta Immobilien und Verwaltungen AG (hereinafter Ginesta, we or us), explain how we collect and process personal data. This is not an exhaustive description. Other data protection declarations, general terms and conditions, conditions of participation and similar documents may govern specific matters.

Personal data refers to all information relating to an identified or identifiable person.

Ginesta Immobilien AG, Obere Wiltisgasse 52, 8700 Küsnacht, is the operator of the website www.ginesta.ch (hereinafter referred to as “Technology”) and is therefore responsible for the collection, processing and use of your personal data.

If you provide us with the personal data of other persons, such as family members or work colleagues, please ensure that these persons are aware of this privacy policy. In addition, only share their personal data if you are permitted to do so and this personal data is correct.

This privacy policy is designed to meet the requirements of the EU General Data Protection Regulation (GDPR), the Swiss Data Protection Act (DSG) and the revised Swiss Data Protection Act (revDSG). Whether and how these laws apply depends on the individual case.
Please read the following privacy policy carefully before proceeding. By accessing the website www.ginesta.ch, you agree to the terms of this privacy policy.

Data protection officer
Ginesta Immobilien AG
Data protection officer
Obere Wiltisgasse 52
8700 Küsnacht
datenschutz@ginesta.ch

COLLECTION AND PROCESSING OF PERSONAL DATA

We may collect master data from you, such as your company name, name, address, e-mail address, etc., personal data about the services you have purchased, your payment transaction data, your online preferences and your customer feedback. We use this personal data to communicate with you, to conclude and process transactions with you, to operate the technology, for billing, for market research and for marketing purposes, such as to analyze our customer base or to contact you by post, e-mail or text message.
We may collect personal data about your creditworthiness to protect ourselves against payment defaults.

We collect your surfing and usage data for this purpose. This includes, for example, the IP address, information on which device, browser and browser version you used to visit the technology and when, which operating system you use, from which website or app you accessed our technology via a link, and which elements of the technology you use and how. This personal data is stored together with the IP address of your access device. It is used to correctly display and optimize our technology, to protect against attacks or other infringements and to personalize the technology for you.

When you visit our website, our servers temporarily store every access in a log file. The following user and device data as well as personal data are recorded without your intervention and stored by our hoster ISP Internet Service Provider:

the IP address of the requesting computer
the date and time of access
the name and URL of the retrieved file
the website from which the access was made
the operating system of your computer and the browser you are using
the country from which you accessed the site and the language settings of your browser

We only pass on your personal data if you have expressly consented to this, if there is a legal obligation to do so or if this is necessary to enforce our rights, in particular to enforce claims arising from the relationship between you and us. For example, to debt collection agencies, authorities or lawyers. And we only pass on your data to third parties if this is necessary in the context of using the technology to provide the services you have requested, such as outsourcing partners, hosters, companies with which we offer the services on our technology, such as for bookings, rental, purchase, etc. or companies that advertise on our behalf, as well as for the analysis of your user behavior.

When passing on your data to third parties, we ensure that there are sufficient contractual guarantees that such third parties will use the personal data in accordance with the legal requirements and exclusively in our interests.

If the technology contains links to third-party websites, Ginesta Immobilien AG no longer has any influence on the collection, processing, storage or use of personal data by the third party after clicking on these links and assumes no responsibility for this.

PURPOSE OF DATA PROCESSING

Your data will be processed for the purpose of fulfilling our services.

There are also other purposes:

to communicate with you
for contract negotiations, management and possible conclusion of a contract
for the functioning of the technology
for marketing purposes and to maintain the customer relationship
to analyze market developments, planning, development of our product range, research and development
so that action is taken in accordance with the law, industry standards, etc.
for legal proceedings or investigations
to ensure safety
for instructions to our employees and for the training/further training of our employees
for social media campaigns, paid and non-paid
for retargeting on external platforms

This data is collected and processed for the purpose of enabling the use of our website and the establishment of a connection, to ensure system security and stability in the long term and to enable the optimization of our website as well as for internal statistical purposes. This is our legitimate interest in data processing.

The IP address is used in particular to record the country of residence of the website visitor. The IP address is also analyzed for statistical purposes in the event of attacks on the www.ch network infrastructure.

In addition, we use so-called pixels and cookies to display personalized advertising and to use web analysis services when you visit our technology.

DATA COLLECTED DIRECTLY BY GINESTA

Contact form

You have the option of using a contact form to get in touch with us.

The entry of the following personal data is mandatory and marked accordingly in the form (*):
Salutation
First and last name
Address consisting of street, house number, city, zip code, country
Telephone number
E-mail address

Failure to provide this information may hinder the provision of our services.

The provision of personal data in other fields is voluntary. You can inform us at any time that you no longer wish this voluntarily provided personal data to be processed (see “16. Your rights”). The provision of other information is optional and has no influence on the use of our technology.

We only use this data to answer your contact request in the best possible and personalized way. You can inform us at any time that you no longer wish this voluntarily provided personal data to be processed (see “Your rights”).

Contact by telephone

You have the option of contacting us by telephone and asking us questions about website functionalities, our offers or services.

We only collect the personal data that you disclose to us. Consequently, you are responsible for the content of your message and it is up to you to decide what information you wish to send us. We recommend that you do not transmit any sensitive information.

In order to answer your questions, we may ask you to provide us with additional information such as your address, e-mail address, etc. We will only collect the personal data from you that is necessary to answer your questions and provide the services you have requested.

Our legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR lies in processing your telephone inquiry.

Contact by e-mail

You have the possibility to contact us by e-mail and ask us questions about website functionalities, our offers or services.

In order to be able to answer your questions, we may ask you to provide us with additional information such as your address, telephone number, etc. We will only collect the personal data from you that is necessary to answer your questions and provide the services you have requested.

Our legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR lies in processing your request by e-mail.

Use of the chat function

You have the opportunity to contact us via the chat functionality and ask us questions about website functionalities, our offers or services.

We collect the following data: Name, telephone number, e-mail address and the reason for your request.

In addition, we only collect the personal data that you disclose to us. Consequently, you are responsible for the content of your message and it is up to you to decide what information you wish to send us. We recommend that you do not send any sensitive information. In order to answer your chat questions, we may ask you to provide us with additional information. We will only collect the personal data from you that is necessary to answer your questions and provide the services you have requested.

In connection with the chat function, we work together with HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland.

We have a legitimate interest in processing your chat request or message within the meaning of Art. 6 para. 1 lit. f GDPR.

Video call

You have the option of requesting a consultation via video call on our website.

We collect the following data: Name, address, telephone number, e-mail address and the reason for your request.

In addition, we only collect the personal data that you disclose to us during the consultation. Consequently, you are responsible for the content of your inquiries and it is up to you to decide what information you wish to disclose to us. We recommend that you do not disclose any sensitive information.

During the consultation, we may ask you to provide us with additional information. We will only collect the personal data from you that is necessary to answer your request and provide the services you have requested.

In connection with advice via video call, we work with a tool from Microsoft Ireland Operations Limited, 70 Sir John Rogerson’s Quay, Dublin 2, Ireland. The video call data is stored on servers in the Netherlands.

Our legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR lies in the provision of customer-friendly video call advice.

Making an appointment

You can make an appointment for a viewing on our website.

We collect the following mandatory data from you: Name, e-mail address, telephone number and the property you would like to view.

We have a legitimate interest in processing your appointment request within the meaning of Art. 6 para. 1 lit. f GDPR.

timum’s service is an appointment coordination service for providers and customers of services or providers and interested parties of real estate or financing, which in particular includes arranging appointments and contacts between providers and customers or interested parties.

Among other things, this is done by passing on certain appointment and contact information that enables users to contact each other directly, enter into negotiations and arrange appointments or orders.

https://info.timum.de/datenschutz

Real estate search profile

Our website gives you the opportunity to create a real estate search profile for yourself and others.

From the input mask used for this purpose, you can see which personal data is transmitted when a search profile is entered. This data is used exclusively for personal information about suitable real estate offers.

We can inform you about suitable real estate offers by e-mail, chat or telephone. So that we can better understand your needs, we take the liberty of asking you to update your personal data in your search profile at regular intervals.
You can delete your own search profile at any time.

Sign up for our newsletter

You have the option of subscribing to our newsletter on our website. This requires registration using the double opt-in procedure.

When registering, you must provide your e-mail address. You can voluntarily provide us with your salutation and name so that we can address you personally with our offer.

By registering, you give us your consent to process the data provided for the regular dispatch of the newsletter to the address you have provided and for the statistical evaluation of user behavior and the optimization of the newsletter.

We are entitled to commission third parties with the technical processing of advertising measures and to pass on your data for this purpose. At the end of each newsletter you will find a link that you can use to unsubscribe from the newsletter at any time. After you unsubscribe, your personal data will be deleted.

We expressly point out the data analyses in the context of sending the newsletter. See the section below “Analysis of newsletter usage”.

Newsletter mailing service provider Brevo

The newsletter is sent via the mailing service provider Brevo. A newsletter dispatch platform of the DE provider Brevo / Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany. You can view the data protection provisions of the mailing service provider here.
Brevo / Sendinblue GmbH is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with the European Privacy Shield data protection level.

The use of the shipping service provider is based on our legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR and an order processing agreement pursuant to Art. 28 para. 3 P. 1 GDPR.

The mailing service provider may use the recipients’ data in pseudonymous form, i.e. without user assignment, to optimize or improve its own services, for example to technically optimize the mailing and presentation of the newsletter or for statistical purposes. However, the mailing service provider does not use the data of our newsletter recipients to write to them itself or pass it on to third parties.

Newsletter dispatch via WhatsApp

You can also receive our free newsletter via the instant messaging service WhatsApp.

WhatsApp is a service of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, a subsidiary of WhatsApp Inc. with registered office at 1601 Willow Road, Menlo Park, California 94025, USA, both hereinafter referred to as “WhatsApp”.

Part of the processing of user data takes place on WhatsApp servers in the USA. However, through certification in accordance with the EU-US Privacy Shield, WhatsApp guarantees that the data protection requirements of the EU are also complied with when processing data in the USA. WhatsApp also offers further information on data protection.

To receive our newsletter via WhatsApp, you need a WhatsApp user account. You can find out what data WhatsApp collects when you register in WhatsApp’s privacy policy.

If you then register to receive our newsletter via WhatsApp, the cell phone number you provided when registering will be processed by WhatsApp. In addition, your IP address and the date and time of your registration will be stored. As part of the further registration process, your consent to receive the newsletter is obtained, the content is described in detail and reference is made to this privacy policy.

The legal basis for sending the newsletter and the evaluation is Art. 6 para. 1 lit. a.) GDPR.

In accordance with Art. 7 para. 3 GDPR, you can revoke your consent to receive the newsletter at any time with effect for the future. All you have to do is inform us of your withdrawal. You can also block the receipt of the newsletter by making a setting in the WhatsApp software on your end device.

HubSpot

Our website uses HubSpot. A marketing automation software from HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland. HubSpot is a software company from the USA with a European branch in Ireland. HubSpot helps us to analyze the use of our portal. HubSpot uses cookies for this purpose.

For example, certain usage data is linked to your person after you enter it in a registration form and stored in our CRM. This enables us to send you information and offers tailored to your interests.

Your personal data may also be forwarded to HubSpot servers in the United States (USA). The appropriate level of protection is ensured by the fact that HubSpot, Inc. participates in the EU-US Privacy Shield agreement and is certified for compliance with it.

As we use HubSpot to provide you with information and offers tailored to your needs, we have a legitimate interest within the meaning of Art. 6(1)(f) of the GDPR in this processing. The legal basis for the processing of your personal data by us in connection with the use of HubSpot is Art. 6(1)(f) GDPR. In connection with the use of HubSpot, we store your personal data for as long as is necessary to provide you with information and offers tailored to your needs.

The provision of personal data collected via HubSpot is not required by law or contract or necessary for the conclusion of a contract. If you do not provide us with this data, we will not be able to provide you with information and offers tailored to your needs.

For more information about HubSpot’s use of data, please refer to HubSpot’s privacy policy at https://legal.HubSpot.com/de/privacy-policy

You can object to the use of your data at any time by sending an e-mail to the e-mail address provided in this privacy policy.

HubSpot is certified under the terms of the EU-U.S. Privacy Shield Framework and is subject to the TRUSTe Privacy Seal and the U.S.-Swiss Safe Harbor Framework.

Further information on HubSpot’s privacy policy.
Further information from HubSpot on the EU data protection regulations
Further information from HubSpot on the cookies set in a visitor’s browser.
Further information on the cookies set on HubSpot websites.

COOKIES, TRACKING AND OTHER TECHNOLOGIES IN CONNECTION WITH THE USE OF OUR WEBSITE

Server log files

The provider of this website automatically collects and stores the following information in so-called server log files, which your browser automatically transmits to us:

Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request

This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.

Cookies

This website uses cookies.

These are small text files that make it possible to store specific information relating to the user on the user’s device while the user is using the website. In particular, cookies make it possible to determine the frequency of use and the number of users of the pages, to analyze patterns of page use and to make our offer more customer-friendly. Cookies remain stored beyond the end of a browser session and can be retrieved when you visit the site again. If you do not wish this to happen, you should set your Internet browser to refuse to accept cookies. Please note that in this case not all functions of this online offer can be used.

A general objection to the use of cookies for online marketing purposes can be declared for a large number of services, especially in the case of tracking, via the US website http://www.aboutads.info/choices/ or the EU website http://www.youronlinechoices.com/.

SSL/TLS encryption

This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as requests you send to us.

You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the fact that a lock symbol is visible in your browser line.

If SSL or TLS encryption is activated, data that you transmit to us cannot be read by third parties.

Tracking tools

We use so-called tracking tools on our website. These tracking tools are used to monitor your surfing behavior on our website. This monitoring is carried out for the purpose of designing and continuously optimizing our website to meet your needs.

In this context, pseudonymized user profiles are created and small text files – so-called cookies – are stored on your computer.

Third-party contractors may also use permanent cookies, pixel tags or similar technologies for this purpose. The third-party contractor does not receive any personal data from us, but may track your use of our website, combine this information with data from other websites that you have visited and are also tracked by the third-party contractor, and use this information for its own purposes, such as controlling advertising. The processing of your personal data by the third-party contractor is the responsibility of the service provider in accordance with its data protection provisions.

The following tracking tools are used:

HubSpot Analytics

This website uses HubSpot Analytics from HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland. HubSpot is a software company from the USA with a European branch in Ireland.

HubSpot Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a HubSpot server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened by HubSpot within member states of the European Union or in other contracting states of the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a HubSpot server in the USA and truncated there.

HubSpot will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of HubSpot Analytics will not be merged with other HubSpot data.
The purposes of data processing are to evaluate the use of the website and to compile reports on website activity. Based on the use of the website and the internet, further associated services can then be provided.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter “Google”).

Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

The purpose of the data processing is to evaluate the use of the website and to compile reports on activities on the website. Based on the use of the website and the Internet, further related services are then to be provided.

Google Maps

We use the Google Maps service on this website. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”).

This allows us to display interactive maps directly on the website and enables you to use the map function conveniently.

Google reCAPTCHA

Our website uses Google reCAPTCHA from Google LLC.

Google reCAPTCHA is a security query service for the purpose of recognizing and distinguishing data input by humans or computer programs and serves to prevent the delivery of unwanted information.

For this purpose, Google reCAPTCHA analyzes the behavior of the user of our website based on various characteristics. This analysis begins automatically as soon as the user enters our website. When entering data, the user is then asked to answer a security question.

For analysis purposes, Google reCAPTCHA evaluates various information such as IP address, time spent on the website by the website user or mouse movements made by the user. The data collected during the analysis is forwarded to Google LLC.

The privacy policy of Google LLC provides information about the collection, processing and use of personal data: Google Maps Privacy Policy

Google TagManager

Google Tag Manager is a solution with which we can manage so-called website tags via an interface and thus, for example, integrate Google Analytics and other Google marketing services into our online offering.

The Tag Manager itself, which implements the tags, does not process any personal user data. With regard to the processing of users’ personal data, we refer to the following usage guidelines for Google services: https://www.google.com/intl/de/tagmanager/use-policy.html.

Hotjar

Hotjar is an analysis and feedback service that analyzes the behavior and feedback of users of our website.

The web analysis service is used for the statistical evaluation of user data, such as from which website a user came to a website, which subpages were accessed or how often and for how long a page was viewed. This enables us to improve our website. The web feedback service enables the user to collect feedback on the website. Hotjar uses tracking codes and cookies to record and collect this information.

You can prevent our website from setting cookies at any time by making the appropriate settings in your Internet browser. You can also deactivate Hotjar for your Internet browser at any time via the following link: Data protection

Usercentrics (Consent Management Platform)

We use the Usercentrics service provided by Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, to manage user consent to the use of cookies and similar technologies on our website.

Usercentrics enables us to document consent in accordance with legal requirements and to technically implement the individual data protection preferences of users. The following data is processed: Consent status, time of consent or refusal, browser information, device information and the anonymized IP address of the user.

This data is processed on the basis of our legal obligation pursuant to Art. 6 para. 1 lit. c GDPR in conjunction with Art. 7 para. 1 GDPR in order to provide proof of the consent given.

Further information on data processing by Usercentrics can be found at:
https://usercentrics.com/de/datenschutzerklaerung/

Propform.io (form and conversion optimization)

We use the Propform.io service to optimize and evaluate online forms and user interactions on our website. Propform.io enables us to analyze the use of forms, measure conversion rates and improve user-friendliness.

Usage data such as IP address, device information, browser type, visit duration, completed form fields (if voluntarily provided by the user) and technical metadata may be collected and processed.

The processing is based on our legitimate interests in a user-friendly and efficient design of our online offers in accordance with Art. 6 para. 1 lit. f GDPR. If consent has been obtained via the cookie banner, the processing is also carried out on the basis of Art. 6 para. 1 lit. a GDPR.

Further information can be found in Propform.io’s privacy policy at:
https://propform.io/privacy

Looker Studio (formerly Google Data Studio)

We use Google Looker Studio, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, to create interactive dashboards and reports.

Looker Studio is used to visualize and analyse data from various sources (e.g. Google Analytics, Google Ads or internal databases). The tool itself does not collect any personal data from website visitors. However, it processes data that may originate from other tracking or analysis tools.

The use is based on our legitimate interest in a meaningful preparation and evaluation of marketing and performance figures in accordance with Art. 6 para. 1 lit. f GDPR.

Further information on data processing by Google can be found at:
https://policies.google.com/privacy

Supermetrics

We use Supermetrics, a service provided by Supermetrics Oy, Kaivokatu 10 A, 00100 Helsinki, Finland, to automatically transfer data from various marketing and analysis platforms (e.g. Google Analytics, Facebook Ads, HubSpot) to reporting tools such as Looker Studio.

Supermetrics acts as a data link between the sources and our analysis tools, thereby enabling an efficient and consistent evaluation of our marketing activities. Metadata or aggregated information originating from other tracking systems can be processed.

Processing is carried out on the basis of our legitimate interest in automated data processing and internal analysis in accordance with Art. 6 para. 1 lit. f GDPR.

Further information on data processing by Supermetrics can be found at:
https://supermetrics.com/privacy-policy

Use of the Google Webfonts script library

In order to display our content correctly and graphically appealing across browsers, we use “Google Web Fonts” from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”) to display fonts on this website.

The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/

Social media plug-ins

We use plug-ins from social networks such as Facebook, Twitter, YouTube, Pinterest and Instagram on our website.

You can typically see this via the corresponding icons. We have configured these elements so that they are deactivated by default. If you activate them by clicking on them, the operators of the respective social networks can register that you are on our website and can use this information for their purposes.

The processing of your personal data is then the responsibility of this operator in accordance with its data protection regulations. We do not receive any information about you from them.

Facebook

This website uses functions of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA.

When you visit our pages with Facebook plugins, a connection is established between your browser and the Facebook servers. Data is already transmitted to Facebook in the process. If you have a Facebook account, this data can be linked to it.

If you do not want this data to be linked to your Facebook account, please log out of Facebook before visiting our site. Interactions, in particular the use of a comment function or clicking on a “Like” or “Share” button, are also forwarded to Facebook.

You can find out more at https://de-de.facebook.com/about/privacy.

Instagram

Functions of the Instagram service are integrated on our website. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA.

If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate your visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Instagram.

Further information can be found in Instagram’s privacy policy: http://instagram.com/about/legal/privacy/

We use the marketing services of the social network LinkedIn of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (hereinafter “LinkedIn”) within our online offering.

These use cookies, i.e. text files that are stored on your computer. This enables us to analyze your use of the website. For example, we can measure the success of our advertising and show users products that they were previously interested in.

For example, information about the operating system, the browser, the previously visited website – the so-called referrer URL -, the websites visited, the offers clicked on and the date and time of your visit to our website are collected.

The information generated by a cookie about your use of this website is transmitted in pseudonymous form to a LinkedIn server in the USA and stored there. LinkedIn therefore does not store the name or e-mail address of the respective user. Rather, the aforementioned data is only assigned to the person for whom the cookie was generated. This does not apply if the user has allowed LinkedIn to process the data without pseudonymization or has a LinkedIn account.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also object to the use of your data directly at LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

We use LinkedIn Analytics to analyze and regularly improve the use of our website. The statistics obtained enable us to improve our offering and make it more interesting for you as a user. All LinkedIn companies have adopted the standard contractual clauses to ensure that the data traffic to the USA and Singapore, which is necessary for the development, implementation and maintenance of the services, is carried out in a lawful manner. If we ask users for consent, the legal basis for processing is Art. 6 (1) lit. a GDPR. Otherwise, the legal basis for the use of LinkedIn Analytics is Art. 6 para. 1 sentence 1 lit. f GDPR.

You can find LinkedIn’s user agreement and privacy policy here: LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2 Ireland.

Evaluation of newsletter usage

We use third-party email marketing services to send our newsletter.

Our newsletter may therefore contain a web beacon – a tracking pixel – or similar technical means. A web beacon is a 1×1 pixel, invisible graphic that is associated with the user ID of the respective newsletter subscriber. This pixel is only activated when you display the newsletter images.

The use of corresponding services makes it possible to evaluate whether the emails containing our newsletter have been opened. In addition, the click behavior of newsletter recipients can also be recorded and evaluated. We use this data for statistical purposes and to optimize the content and structure of the newsletter. This enables us to better tailor the information and offers in our newsletter to the interests of our readers.

The tracking pixel will be deleted when you delete the newsletter. To prevent tracking pixels in our newsletter, please set your mail program so that no HTML is displayed in messages.

Automated decision making, profiling

We process your personal data partly automatically with the aim of evaluating certain personal aspects.

We use this profiling in particular to provide you with targeted information and advice on products. In doing so, we use evaluation tools that enable us to provide needs-based communication and advertising, including market and opinion research.

As a matter of principle, we do not use fully automated decision-making processes, such as those regulated in Art. 22 GDPR, to establish and conduct the business relationship or otherwise. Should we use such procedures in individual cases, we will inform you of this separately if this is required by law in order to inform you of the associated rights.

Embedded content from other websites

The www.ginesta.ch website contains links to third-party websites that may be of interest to you.

When activating such links, you may leave our website or excerpts from third-party websites may be displayed within the environment of our website. We have no control over third-party websites and are not responsible or liable for their content or operation. This applies regardless of whether you activate a link to our website, whether the display takes place within the environment of the website or whether the information provider of a third-party website is not readily apparent. Establishing this link or consulting third-party websites is done exclusively at the risk and peril of the user.

These websites may collect data about you, use cookies, embed additional third-party tracking services and record your interaction with this embedded content. Including your interaction with the embedded content if you have an account and are logged in to this website.

Embedded YouTube videos

We embed YouTube videos on some of our websites. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (hereinafter “YouTube”).

When you visit a page with the YouTube plugin, a connection to YouTube servers is established. YouTube is informed which pages you visit. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand.

When a YouTube video is started, the provider uses cookies that collect information about user behavior.

Free online estimates

On our website, users can carry out a non-binding brief valuation of their property with just a few clicks.

The data entered is transmitted to Wüest Appraisal for the preparation of the brief valuation. Wüest Appraisal stores and processes the data. The data is also transmitted to us. By using this service, you consent to the collection and processing of data and to being contacted by Ginesta Immobilien AG.

The data is deleted as soon as it is no longer used for the purpose for which it was collected or the user asserts a claim for deletion. Wüest Appraisal also uses user data for market and opinion research. For this purpose, Wüest Appraisal uses data exclusively in anonymized form and only for statistical purposes. You can find their privacy policy here https://www.wuestpartner.com/ch-de/rechtliches/datenschutzerklaerung/

NO OFFER

Our technology serves to provide information. There is no legal entitlement to offers. If you are interested in the properties and services we offer, please contact the person responsible within Ginesta.

COPYRIGHT AND TRADEMARK RIGHTS

The entire content of our website is protected by copyright. All rights belong to Ginesta or third parties. The elements on the website www.ginesta.ch are freely accessible for browsing purposes only.

Reproduction of the material or parts thereof in any written or electronic form is only permitted with the express mention of www.ginesta.ch.

Reproduction, transfer, modification, linking or use of our website for public or commercial purposes is prohibited without our prior written consent. Please contact verkauf@ginesta.ch.

The various names and logos on our website are generally registered and protected trademarks. No part of the www.ginesta.ch website is designed in such a way as to grant a license or right to use an image, registered trademark or logo. Downloading or copying our website or parts thereof does not transfer any rights with regard to software or elements.

We reserve all rights in respect of all elements on all our websites, with the exception of rights belonging to third parties.

NO WARRANTY

Although we have taken every care, and do so with every update, to ensure the reliability of the information contained on our website at the time of its publication, neither we nor our contractual partners can give any explicit or implicit assurance or warranty, including to third parties, regarding the accuracy, reliability or completeness of the information.

Opinions and other information on our website are subject to change without notice.

We assume no responsibility and give no guarantee that the functions on our website will not be interrupted or that the website or the respective server is free of viruses or other harmful components.

LIMITATION OF LIABILITY

If there is a contractual relationship between us and the user of our website or another of our services, we are only liable for damage caused by gross negligence or intent. We exclude any liability for damage caused by an auxiliary person.

We are not liable for loss of profit, loss of data or other direct, indirect or consequential damage resulting from access to elements of our website or their use or the inability to access or use them or from links to other websites or from technical faults.

GENERAL

All personal data collected during registration and generated during use and protected by the FADP and the GDPR will be used exclusively for the purpose of fulfilling the contract, unless you have expressly consented to any further use, in particular in accordance with this privacy policy, or the applicable law permits such use.

Our employees are obliged to treat personal data confidentially.

USE OF YOUR DATA FOR ADVERTISING PURPOSES

Creation of pseudonymized user profiles
To enable personalized marketing in social networks, we use so-called remarketing pixels on the technology.

If you have an account with an integrated social network and are logged in there at the time of the page visit, this pixel links the page visit to your account. You can make further settings for advertising in the respective social networks in your user profile.

We use re-targeting technologies. This involves analyzing your user behavior on our technology so that we can then offer you customized advertising on partner websites. Your user behavior is recorded pseudonymously. Most re-targeting technologies work with cookies. You can prevent re-targeting at any time by rejecting or deactivating the relevant cookies in the menu bar of your web browser. You can also request an opt-out for the other advertising and re-targeting tools mentioned via the Digital Advertising Alliance website at optout.aboutads.info.

The following remarketing pixel is used on our technology:

Google Tag Manager

We use Google Tag Manager to manage the services for usage-based advertising.

The Tool Tag Manager itself is a cookie-free domain and does not collect any personal data. Instead, the tool triggers other tags, which in turn may collect data.

If you have made a deactivation at domain or cookie level, this remains in place for all tracking tags that are implemented with the Google Tag Manager.

The legal basis for processing the data for this purpose is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in the optimization and personalization of our online offer and our advertising communication.

TRANSFER OF PERSONAL DATA ABROAD

Ginesta Immobilien AG is also entitled to transfer your personal data to third parties, such as contracted service providers abroad, insofar as this is necessary for the data processing described in this privacy policy.

They are obliged to protect data to the same extent as we are. If the level of data protection in a country does not correspond to that in Switzerland and the EU, we contractually ensure that the protection of your personal data corresponds to that in Switzerland and the EU at all times.

For the sake of completeness, we would like to point out to users residing or domiciled in Switzerland that there are surveillance measures in place in the USA by US authorities that generally allow the storage of all personal data of all persons whose data has been transferred from Switzerland to the USA. This is done without differentiation, restriction or exception based on the objective pursued and without an objective criterion that makes it possible to restrict the US authorities’ access to the data and its subsequent use to very specific, strictly limited purposes that justify the interference associated with both access to this data and its use. We would also like to point out that there are no legal remedies available in the USA for data subjects from Switzerland that would allow them to gain access to the data concerning them and to obtain its correction or deletion, or that there is no effective legal protection against general access rights of US authorities. We explicitly draw the attention of the data subject to this legal and factual situation so that they can make an appropriately informed decision to consent to the use of their data.

We would like to point out to users residing in a member state of the EU that the USA does not have an adequate level of data protection from the perspective of the European Union – partly due to the issues mentioned above. Insofar as we have explained in this privacy policy that recipients of data from Google, Facebook or Twitter, for example, are based in the USA, we will ensure that your data is protected at an appropriate level by our partners either through contractual arrangements with these companies or by ensuring that these companies are certified under the EU-US Privacy Shield.

It is possible that your data may be disclosed to countries in the EEA and processed and stored there and, in exceptional cases, may be transferred to any country in the world. We will ensure that the respective country has adequate data protection in place.

If your data is transferred, processed and stored in a country without adequate data protection, this is done on the basis of contractual guarantees, which are reported to the FDPIC – the Federal Data Protection and Information Commissioner https://www.edoeb.admin.ch/edoeb/de/home.html. However, standard contractual clauses drawn up or recognized by the FDPIC are used, which is why the reporting obligation does not apply.

In addition, data may be disclosed abroad that is required for the execution of a contract or legal proceedings or that is already publicly accessible.

PROCESSOR

Insofar as it is necessary for the operation of our website or services, we pass on your data to the companies commissioned by us to operate and process the services. For example, to our hosting service provider or service providers that we use, such as Google with Google Analytics, for the purpose of online marketing with analysis services.

The respective service providers are bound to our standards under data protection law via a contract for order processing or are authorized to process personal data via the use of standard contractual clauses recognized by the FDPIC.

DATA SECURITY

We use suitable technical and organizational security measures to protect your personal data stored by us against manipulation, partial or complete loss and against unauthorized access by third parties.

Our security measures are continuously improved in line with technological developments. You should always treat your information confidentially and close the browser window when you have finished communicating with us, especially if you share your computer with others.

We also take data protection within the company very seriously: our employees and the service companies we commission have been sworn to secrecy and to comply with data protection regulations.

LEGAL BASIS OF THE PROCESSING

The legal basis for the processing of personal data by us is generally Article 13(2)(a) FADP (processing directly related to the conclusion or performance of a contract; corresponds to Article 6(1)(b) EU GDPR) and Article 13(1) FADP (consent of the data subject or obligation to process by law; corresponds to Article 6(1)(a) EU GDPR).

In cases in which we wish to refuse to conclude contracts with data subjects in the future due to abuse, payment default or for similar legitimate reasons, we reserve the right to retain the surname, first name, address and e-mail address of a data subject as well as the personal data relating to the circumstances of the case in question on the basis of Article 13 paragraph 1 FADP (corresponds to Article 6 paragraph 1 letter f EU GDPR) in our own interest.

The processing of your personal data by other Group companies is also based on Art. 13 para. 1 FADP (corresponds to Art. 6 para. 1 letter f EU GDPR).

YOUR RIGHTS

You have the right to information, correction, deletion and the right to restrict data processing within the scope of the data protection law applicable to you and to the extent provided for therein – such as in the case of the GDPR.

On request, we provide information to every data subject on whether and which personal data about them is being processed under the premise of ‘right to confirmation, right to information’.

At your request …

… we waive the processing of personal data in part or in full (right to withdraw your consent to the processing of personal data that is not absolutely necessary, right to be forgotten). We will also communicate your request to be forgotten to third parties to whom we have previously forwarded your personal data.
… we rectify the corresponding personal data (right to rectification)
… we will restrict the processing of the relevant personal data (right to restriction of processing). In this case, we will only store your personal data or use it to protect our legal claims or to protect the rights of another person.
… you will receive the personal data concerned in a structured, commonly used and machine-readable format (right to data portability).

To make such a request to exercise a right described in this section, for example if you no longer wish to receive email newsletters from us or wish to delete your account, please use the relevant function on our website or contact our data protection officer or an employee in accordance with the information at the beginning of this privacy policy.

If we do not comply with a request, we will inform you of the reasons for this. For example, we may legally refuse to erase your personal data if it is still required for the original purposes – for example if you continue to receive a service from us – if the processing is based on a compelling legal basis, such as statutory accounting requirements, or if we have an overriding interest of our own, for example in the event of a legal dispute against the data subject. If we assert an overriding interest in the processing of personal data against you, you have the right to object to the processing if your particular situation results in a different balancing of interests compared to other data subjects (right to object). This could be the case, for example, if you are a person of public interest or if the processing creates the risk that you will be harmed by third parties. If you are not satisfied with our response to your request, you have the right to lodge a complaint with a competent supervisory authority, for example in your country of residence or at the registered office of Ginesta Immobilien AG (right to lodge a complaint).

DATA RETENTION

We only process personal data for as long as necessary for the respective purpose or as required by law. If you have set up an account with us, we will retain the master data you provide for an unlimited period.

However, you can request the deletion of the account at any time (see “16. Your rights”). We will delete the master data unless we are required by law to retain it. In the case of an order without an account, your master data will be deleted after the expiry of the guarantee period or the end of the service to the extent that we are not required by law to retain it. This deletion can take place immediately or as part of periodic deletion runs.

Contract data, which may also include personal data, will be retained by us until the statutory retention period of ten years has expired. Data retention obligations arise, among other things, from accounting and tax regulations as well as the obligation to retain electronic communications. If we no longer need this data to perform the services for you, the data will be blocked. This means that the data may subsequently only be used for accounting and tax purposes.

If we wish to refuse further business contacts with a data subject due to misuse, payment defaults or other legitimate reasons, we will retain the relevant personal data for five years, or ten years in the event of recurrence.

OPTION TO OPT-OUT/OPT-IN

If you do not agree to us analyzing your usage data, you can switch this off.

You can deactivate tracking by placing an “opt-out cookie” on your system. If you delete all your cookies, please note that the opt-out cookie will also be lost and may need to be renewed.

Please note that the list below is a list of opt-out options, which sometimes also include trackers used by our partners that are not necessarily used on the website:

Browser add-on to deactivate Google Analytics.
Switching off the DoubleClick cookie
Switching off the Quandcast targeting
Switch off AddThis targeting
Opt-out for IntelliAd Targeting
Opt-out for Bookatable

A good way to configure a large number of cookies can be found at
youronlinechoices.com or at optout.aboutads.info. Or you can install the Ghostery browser extension, which is available for all common browsers.

APPLICABLE LAW AND JURISDICTION

This privacy policy and the contracts concluded on the basis of or in connection with this privacy policy are subject to Swiss law, unless the law of another country is mandatory.

This Privacy Policy and the contracts concluded based on or in connection with this Privacy Policy are governed by Swiss law, excluding any conflict of laws rules.

The place of jurisdiction is at the registered office of Ginesta Immobilien AG, unless another place of jurisdiction is mandatory.

FINAL PROVISIONS

Should individual parts of this privacy policy be invalid, this shall not affect the validity of the rest of the privacy policy.

We may amend this privacy policy at any time without prior notice. The current version published on our website applies.

If the privacy policy is part of an agreement with you, we will inform you of the change by e-mail or other suitable means in the event of an update.

Valid from September 1, 2023