Bad luck, failures, mishaps – especially when selling real estate, this can be very expensive. We wouldn’t wish it on anyone, but unfortunately clients tell us time and again that they have had bad experiences with unprofessional estate agents.
What can go wrong when selling a property?
- The real estate agent has no training or specialist knowledge
Many real estate agents are career changers and have no real estate training. As a result, they lack the necessary specialist knowledge to market properties successfully. For example, such agents do not prepare professional sales documentation, do not deal sufficiently with the property for sale or do not respond adequately to the needs of prospective buyers.
- Real estate agents cannot appraise
Very few real estate agents are able to appraise properties. This requires a great deal of market knowledge and experience. This inability is problematic for the seller of a property. There is a risk that the estate agent will estimate a selling price that is too low or too high. If the selling price is too high, the property cannot be sold within a reasonable period of time. Valuable time is lost here. In addition, potential customers will be put off if the price expectations are too high. If the price is too low, you are effectively giving away money to the buyer, who will be happier about a successful purchase than the seller. Many illusions have already been taken away here. Negative examples are sales prices that are promised far too high or guarantees that the property will be sold within a short period of time. Others provide too little explanation of the land registry or building law situation. This can lead to unpleasant surprises in the sales process.
- The real estate agent has no idea about financing
In Switzerland, 50 % to 60 % of properties are financed by banks, so it is important to know their principles and valuation criteria. It is also important for buyers and sellers that the purchase is made step by step. It must not be the case that one party is left without property or the other party without money after a transaction.
- The real estate agent has no idea about contract, construction and tax law
Imprecise contracts are a very expensive matter for both the seller and the buyer. Depending on the situation, property gains tax law is also very important. Many estate agents have no specialist knowledge in this area and do not advise their clients carefully enough. The legal errors of poor advice often exceed the broker’s fee.
- A real estate agent is a good advisor but not a salesperson
At the end of the day, a property has to be sold. Very few real estate advisors have the talent and instinct to sell. The sales value of a property can be optimized with good sales skills. The estate agent can thus create added value for the seller.
- Real estate marketing is a foreign concept
Very few real estate agents are able to market a property in a structured manner. Target markets or target groups are not carefully selected and therefore not addressed efficiently. If the seller wants discreet marketing, the estate agent must take a more differentiated approach than, for example, when selling at auction.
- The real estate agent does not have access to the potential target group
“Cobbler stick to your last” – not all properties can be sold by all agents. A real estate agent should specialize in a certain market area or a certain property category. It makes no sense to sell properties abroad if you don’t speak the language or know the market.
- The real estate agent has insufficient market knowledge
A market is a volatile platform that is subject to continuous change. Only those who manage a sufficient number of transactions and carefully monitor the market can operate successfully in this challenging environment. An estate agent must also undergo regular further training, otherwise they will quickly lose track of things.
- The estate agent disappears after the sale
An estate agent should be available to both the seller and the buyer after the sale has been completed. He maintains his mediating function and takes the concerns of the buyer and seller equally seriously after the sale. In the event of questions and problems, he will be available to advise both parties and, if necessary, act as a mediator.
Why you should choose us
We love something special
- Maintaining and preserving special values are the basis of our business activities since 1944.
- We work passionately and professionally and are personally committed to the concerns and success of our clients.
- As one of the oldest and most traditional houses in the region, Ginesta Immobilien guarantees a very personal and individual service.
- We operate throughout Switzerland as a comprehensive real estate service provider and currently employ over 20 people.
- We are increasingly international. By joining one of the largest international broker networks – Leading Real Estate Companies of The World (www.leadingRE.com) – we have found the ideal partner to meet our high expectations. The network is internationally significant, is already the market leader in the USA and, in addition to Ginesta Immobilien, is represented in Switzerland by two other leading companies in French-speaking Switzerland (Geneva/Lausanne) and Ticino. Leading RE makes real estate services accessible to us and our clients around the globe.
PDF Illusion No. 3
Author: Claude Ginesta

Claude A. Ginesta is a Swiss certified real estate trustee and CEO / owner of Ginesta Immobilien AG. The company was founded in 1944 and specializes in the sale of real estate in the economic area of Zurich and Graubünden. With branches in Küsnacht, Horgen and Chur, the company acts as an estate agent throughout Switzerland for properties with a supra-regional character.
Publisher of the Illusions series: Ginesta Immobilien AG, www.ginesta.ch