{"id":66917,"date":"2025-09-18T15:57:09","date_gmt":"2025-09-18T13:57:09","guid":{"rendered":"https:\/\/wwwtest.ginesta.ch\/?page_id=66917"},"modified":"2026-08-19T09:42:25","modified_gmt":"2026-08-19T07:42:25","slug":"tenant-service","status":"publish","type":"page","link":"https:\/\/www.ginesta.ch\/en\/property-management\/tenant-service\/","title":{"rendered":"Tenant Services"},"content":{"rendered":"<div class=\"dhsv-breadcrumb-block alignwide\">\n            <nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home page<\/span><\/p><\/nav>\n    <\/div>\n\n<h1 class=\"wp-block-heading alignwide\">Tenant Services<\/h1>\n\n<div style=\"height:var(--wp--preset--spacing--medium)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-group alignfull is-style-without-space has-light-gray-gradient-background has-background is-offset-negative is-layout-constrained wp-block-group-is-layout-constrained\" style=\"--_group-offset:-3.5rem\"><div class=\"dhsv-heroimage-with-content-block alignwide\">\n            <div class=\"bg-image\">\n            <img decoding=\"async\" src=\"https:\/\/www.ginesta.ch\/wp-content\/uploads\/iStock-1430787808.jpg\" alt=\"Ein malerischer Blick auf eine alte Steinbr\u00fccke in einer gr\u00fcnen Landschaft bei Sonnenuntergang.\" title=\"\">\n        <\/div>\n        <div class=\"is-root-container\">\n        <div class=\"contentbox\">\n            \n\n<h2 class=\"wp-block-heading\">Always available for you<\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-h-4-font-size\">Conveniently submit your request online, regardless of office hours<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">To ensure that you can submit your requests at any time, regardless of office hours, we are providing our digital services below and look forward to connecting with you through this channel:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br\/><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/blockquote>\n\n\n<div data-component=\"Benefit\" data-props=\"{&quot;gridLayout&quot;:&quot;three-columns&quot;,&quot;align&quot;:&quot;none&quot;}\" data-prop-children=\"\n&lt;div class=&quot;splide__slide alignnone wp-block-dhsv-benefit-item&quot;&gt;\n        &lt;div data-component=&quot;BenefitItem&quot; data-props=&quot;{&amp;quot;icon&amp;quot;:&amp;quot;icons.bewerbungstool&amp;quot;,&amp;quot;title&amp;quot;:&amp;quot;Claims, Orders, and Inquiries&amp;quot;,&amp;quot;text&amp;quot;:&amp;quot;Submit your request easily and clearly&amp;quot;,&amp;quot;linkText&amp;quot;:&amp;quot;Click here to go to the tenant portal&amp;quot;,&amp;quot;link&amp;quot;:{&amp;quot;url&amp;quot;:&amp;quot;https:\\\/\\\/service.ginesta.ch\\\/&amp;quot;},&amp;quot;align&amp;quot;:&amp;quot;none&amp;quot;,&amp;quot;disableLink&amp;quot;:false}&quot;&gt;&lt;\/div&gt;\n&lt;\/div&gt;\n\n\n&lt;div class=&quot;splide__slide alignnone wp-block-dhsv-benefit-item&quot;&gt;\n        &lt;div data-component=&quot;BenefitItem&quot; data-props=&quot;{&amp;quot;icon&amp;quot;:&amp;quot;icons.database&amp;quot;,&amp;quot;title&amp;quot;:&amp;quot;Forms&amp;quot;,&amp;quot;text&amp;quot;:&amp;quot;Forms for Prospective Tenants and Instructions (PDF)&amp;quot;,&amp;quot;linkText&amp;quot;:&amp;quot;Click here for the PDF forms&amp;quot;,&amp;quot;link&amp;quot;:{&amp;quot;url&amp;quot;:&amp;quot;https:\\\/\\\/www.ginesta.ch\\\/bewirtschaftung\\\/formulare-mieter\\\/&amp;quot;},&amp;quot;align&amp;quot;:&amp;quot;none&amp;quot;,&amp;quot;disableLink&amp;quot;:false}&quot;&gt;&lt;\/div&gt;\n&lt;\/div&gt;\n\n\n&lt;div class=&quot;splide__slide alignnone wp-block-dhsv-benefit-item&quot;&gt;\n        &lt;div data-component=&quot;BenefitItem&quot; data-props=&quot;{&amp;quot;icon&amp;quot;:&amp;quot;icons.network&amp;quot;,&amp;quot;title&amp;quot;:&amp;quot;Useful Information and Checklists&amp;quot;,&amp;quot;text&amp;quot;:&amp;quot;These fact sheets provide information on important topics related to renting real estate  &amp;quot;,&amp;quot;linkText&amp;quot;:&amp;quot;Click here for the fact sheets&amp;quot;,&amp;quot;link&amp;quot;:{&amp;quot;url&amp;quot;:&amp;quot;https:\\\/\\\/www.ginesta.ch\\\/bewirtschaftung\\\/wissenswertes-checklisten-fuer-mietende\\\/&amp;quot;},&amp;quot;align&amp;quot;:&amp;quot;none&amp;quot;,&amp;quot;disableLink&amp;quot;:false}&quot;&gt;&lt;\/div&gt;\n&lt;\/div&gt;\n\n\"><\/div>\n\n\n        <\/div>\n    <\/div>\n            <div class=\"storer-bubble\">\n                            <a href=\"https:\/\/service.ginesta.ch\/\" target=\"_self\" rel=\"noopener\" class=\"storer-bubble-link\">\n                    Claims Reports\n                <\/a>\n                    <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull has-light-gray-gradient-background has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:var(--wp--preset--spacing--medium)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading alignwide has-h-4-font-size\">Know more. Make better decisions. <\/h2>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><a href=https:\/\/www.ginesta.ch\/en\/immobilienwissen\/how-to-ventilate-properly-now-more-important-than-ever\/ class=\"dhsv-teaserbox-block alignnone default text-left\" style=\"--title-lines: 2\">\n                    <div class=\"image\">\n                                <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.ginesta.ch\/wp-content\/uploads\/iStock-1365825126.jpg\" srcset=\"https:\/\/www.ginesta.ch\/wp-content\/uploads\/iStock-1365825126-768x512.jpg 768w, https:\/\/www.ginesta.ch\/wp-content\/uploads\/iStock-1365825126-1536x1024.jpg 1536w, https:\/\/www.ginesta.ch\/wp-content\/uploads\/iStock-1365825126-1600x1067.jpg 1600w, https:\/\/www.ginesta.ch\/wp-content\/uploads\/iStock-1365825126-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 767px) 50vw, (max-width: 1200px) 33vw, 400px\" width=\"2121\" height=\"1414\" alt=\"\" title=\"\">\n            <\/div>\n                <div class=\"content\">\n            <div class=\"head\">\n                                <p class=\"headline\">Here&#8217;s How to Ventilate Properly\u2014Now More Important Than Ever<\/p>\n                                            <\/div>\n            <div class=\"body\">\n                <div>\n                     <p class=\"text\">How to prevent mold, save on heating costs, and feel more comfortable at home.<\/p>                                             <span class=\"link-text\">\n                            <span>Learn More<\/span>\n                            <svg class=\"dhsv-icon\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <path d=\"M1 8H15M15 8L8 1M15 8L8 15\" stroke=\"var(--icon-base, #0096AA)\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>                        <\/span>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/a>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><a href=https:\/\/www.ginesta.ch\/en\/first-letting-of-commercial-properties-and-apartments\/rental-successes\/ class=\"dhsv-teaserbox-block alignnone default text-left\" style=\"--title-lines: 2\">\n                    <div class=\"image\">\n                                <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.ginesta.ch\/wp-content\/uploads\/muttertanzenmittochternormal-1.jpg\" srcset=\"https:\/\/www.ginesta.ch\/wp-content\/uploads\/muttertanzenmittochternormal-1-400x400.jpg 400w, https:\/\/www.ginesta.ch\/wp-content\/uploads\/muttertanzenmittochternormal-1-600x600.jpg 600w, https:\/\/www.ginesta.ch\/wp-content\/uploads\/muttertanzenmittochternormal-1-768x512.jpg 768w, https:\/\/www.ginesta.ch\/wp-content\/uploads\/muttertanzenmittochternormal-1-1536x1023.jpg 1536w, https:\/\/www.ginesta.ch\/wp-content\/uploads\/muttertanzenmittochternormal-1-1600x1066.jpg 1600w\" sizes=\"auto, (max-width: 767px) 50vw, (max-width: 1200px) 33vw, 400px\" width=\"1920\" height=\"1279\" alt=\"Mutter tanzt mit Tochter im Wohnzimmer, fr\u00f6hliche Atmosph\u00e4re.\" title=\"\">\n            <\/div>\n                <div class=\"content\">\n            <div class=\"head\">\n                                <p class=\"headline\">A Guide to Tenancy Agreements<\/p>\n                                            <\/div>\n            <div class=\"body\">\n                <div>\n                     <p class=\"text\">A lease comes with rights and obligations that not everyone is fully aware of.  <\/p>                                             <span class=\"link-text\">\n                            <span>Learn More<\/span>\n                            <svg class=\"dhsv-icon\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <path d=\"M1 8H15M15 8L8 1M15 8L8 15\" stroke=\"var(--icon-base, #0096AA)\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>                        <\/span>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/a>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><a href=https:\/\/www.ginesta.ch\/en\/immobilienwissen\/10-jahre-engagement-und-erfolg-ralph-geigle-im-portraet\/ class=\"dhsv-teaserbox-block alignnone default text-left\" style=\"--title-lines: 2\">\n                    <div class=\"image\">\n                                <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.ginesta.ch\/wp-content\/uploads\/Ralph-Geigle.png\" alt=\"Ralph Geigle Portraitaufnahme vor neutralem Hintergrund\" title=\"\">\n            <\/div>\n                <div class=\"content\">\n            <div class=\"head\">\n                                <p class=\"headline\">10 Years of Dedication and Success\u2014A Profile of Ralph Geigle  <\/p>\n                                            <\/div>\n            <div class=\"body\">\n                <div>\n                     <p class=\"text\">Managing Director and Partner since 2015  <br><\/p>                                             <span class=\"link-text\">\n                            <span>Learn More<\/span>\n                            <svg class=\"dhsv-icon\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <path d=\"M1 8H15M15 8L8 1M15 8L8 15\" stroke=\"var(--icon-base, #0096AA)\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>                        <\/span>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/a>\n<\/div>\n<\/div>\n<\/div>\n\n<div style=\"height:var(--wp--preset--spacing--medium)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"dhsv-cta-block alignnone with-bg has-gray-10-background-color image\">\n    <div class=\"inner has-background text-right\">\n        <div class=\"content\">\n            \n\n<h4 class=\"wp-block-heading\">Please contact Ralph Geigle with any questions regarding management.<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">For inquiries and issues related to property management, Mr. Ralph Geigle is happy to assist you with his expertise.<\/p>\n\n\n<div class=\"dhsv-buttons horizontal is-layout-flex wp-block-dhsv-buttons-is-layout-flex\" data-align=\"wide\" style=\"display: flex; flex-wrap: wrap; --button-width: unset; flex-direction: row; justify-content: left\">\n\t\n<div class=\"dhsv-button-wrapper  alignleft\">\n                    <a class=\"dhsv-button \" href=\"mailto:geigle@ginesta.ch\" data-type=\"primary\">\n                <div class=\"button-text\">\n                    <span class=\"text\">Please contact me directly<\/span>\n                                            <svg class=\"dhsv-icon\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_3256_31370)\">\n<path d=\"M1 8H15M15 8L8 1M15 8L8 15\" stroke=\"var(--icon-base)\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<defs>\n<clipPath id=\"clip0_3256_31370\">\n<rect width=\"16\" height=\"16\" fill=\"white\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>                                    <\/div>\n            <\/a>\n            <\/div>\n\n\n<\/div>\n\n\n        <\/div>\n                            <div class=\"image-wrapper\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"989\" src=\"https:\/\/www.ginesta.ch\/wp-content\/uploads\/Ralph-Geigle-1-1-1600x989.jpg\" class=\"attachment-large size-large\" alt=\"Portrait von Ralph Geigle, l\u00e4chelnd, mit blauen Augen und kurzen, grauen Haaren, auf neutralem Hintergrund.\" style=\"object-position: \" srcset=\"https:\/\/www.ginesta.ch\/wp-content\/uploads\/Ralph-Geigle-1-1-1600x989.jpg 1600w, https:\/\/www.ginesta.ch\/wp-content\/uploads\/Ralph-Geigle-1-1-300x185.jpg 300w, https:\/\/www.ginesta.ch\/wp-content\/uploads\/Ralph-Geigle-1-1-768x475.jpg 768w, https:\/\/www.ginesta.ch\/wp-content\/uploads\/Ralph-Geigle-1-1-1536x950.jpg 1536w, https:\/\/www.ginesta.ch\/wp-content\/uploads\/Ralph-Geigle-1-1.jpg 1920w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" title=\"\">\n            <\/div>\n            <\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Tenant Services Know more. Make better decisions.<\/p>\n","protected":false},"author":18,"featured_media":0,"parent":68494,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"views\/template-bewirtschaftung.blade.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-66917","page","type-page","status-publish","hentry"],"acf":[],"featured_image_data":null,"featured_image_url":false,"_links":{"self":[{"href":"https:\/\/www.ginesta.ch\/en\/wp-json\/wp\/v2\/pages\/66917","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ginesta.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ginesta.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ginesta.ch\/en\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ginesta.ch\/en\/wp-json\/wp\/v2\/comments?post=66917"}],"version-history":[{"count":12,"href":"https:\/\/www.ginesta.ch\/en\/wp-json\/wp\/v2\/pages\/66917\/revisions"}],"predecessor-version":[{"id":136765,"href":"https:\/\/www.ginesta.ch\/en\/wp-json\/wp\/v2\/pages\/66917\/revisions\/136765"}],"up":[{"embeddable":true,"href":"https:\/\/www.ginesta.ch\/en\/wp-json\/wp\/v2\/pages\/68494"}],"wp:attachment":[{"href":"https:\/\/www.ginesta.ch\/en\/wp-json\/wp\/v2\/media?parent=66917"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}